How to cancel your membership

Summary / Quick steps to cancel membership:

• navigate to bottom of daily membership email

• click on the preferences button

• page will prompt you to check email for code to verify user

• receive email with code or just click on link provided

• in your profile click on view billing in stripe

• select cancel plan

So you want to cancel your membership😭

We get it, situations change and we’re sad to see you go.

Thankfully we make canceling your membership super easy!

(unlike some companies out there, cough..cough.. spotify)

Just follow the steps below and you should be good to go.

If for any reason your having trouble canceling your membership, don’t hesitate to reach out to me at

brittany@whymoveeveryday.com

and I’ll get it all sorted. 🙏

Step 1:

Navigate to bottom of daily email

Navigate to the bottom of the awesome, daily emails you receive.

Step 2:

Click on preferences button

We have two options at the bottom, unsubscribe and preferences.

Click on preferences

Step 3:

Page will prompt you to check email for code to verify user

You will then be prompted to check the email associated with your move everyday membership for a code.

hint: it should be the same one you received our daily emails with

Step 4:

Receive email with code or just click on link provided

You can either copy the code and paste it back into the previous page or you can just click the link provided.

*The email will come from ConvertKit, it’s the platform that manages our emails and subscription billing.

clicking the link provided is much easier IMO

Step 5:

In your profile click on view billing in stripe

You will then be redirected to your profile.

Click on “view billing in stripe”

Profile? What profile.. I thought there were no profiles?

You’re right we don’t use them for you to receive your daily emails.

But convertkit (the platform we use for our subscription billing and emails) automatically makes one for you.

They make one for you, so you can update your billing info and cancel a subscription very easily.

Like now…unfortunately…sigh

Step 6:

Select cancel plan

Select cancel plan

And that’s it! Pretty simple right?

Your subscription is now canceled and you will continue to receive videos until your next billing date, at which point you won’t see me anymore.

I guess we’ll go our separate ways…

Never to see each other again…

But I guess this is growing up… (yes that was a blink 182 reference🎸 )

But you will still receive email communication from Move Every Day, just a FYI.

But what if your completely done with us, we’re over…

In that case we have…

the nuclear option 💥

Navigate to bottom of daily email and click unsubscribe.

on the next page select unsubscribe from all and

you will cancel your membership immediately even if you already paid for the month

and you will also be unsubscribed from all communications.

In closing

I hope this post helps you cancel your membership, we had a good run and we want nothing but the best for you.

If for any reason your having trouble canceling your membership, don’t hesitate to reach out to me at

brittany@whymoveeveryday.com

and I’ll get it all sorted. 👋

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